RETURN POLICY

30-Day Satisfaction Guarantee:

If you’re not happy with your hair extensions, 3D lashes, or other products, you can return them within 30 days of purchase for a refund (minus shipping), as long as the items meet the return requirements below.

Return Requirements:

  • Items must be unused, unworn, unwashed, unaltered, and returned in their original condition and packaging.

  • Bundles that have been unwrapped, extensions that have been worn, or any items color-processed or altered are final sale and cannot be returned.

  • We do not refund original shipping charges.

Exchanges:

  • Want a different style? Send it back and we’ll ship the new style.

  • If you change length or choose a product with a different price, we’ll charge or refund the difference.

Defective or Wrong Item:

  • If your item is damaged or you received the wrong product, contact us immediately with photos — we’ll make it right. (Please contact us within 7 days of delivery for damaged/wrong items.)

How to Start a Return:

  1. Email us at sales@fabbhair.com or use our Contact Page with your order number, reason for return, and photos if relevant.

  2. We’ll review and send return instructions & the return shipping address.

  3. Ship the item back in original condition. Returns are inspected on arrival.

  4. After inspection we will issue a refund (minus original shipping) to the original payment method — typically within 7 business days after we receive the return.